Missing main poll map data

[periclesJ]

Hello guys, we just identified that a few country maps are not presenting their data in the main poll, even after a few ureporters have been participated. The maps still showing 0 ureporters.
Countries identified:

• https://burkinafaso.ureport.in/v2/opinions/
• https://costarica.ureport.in/v2/opinions/
• https://congobrazzaville.ureport.in/v2/opinions/

We have been searching for the source of the problem, we’ve tried resyncing orgs locally forcing tasks like "results-pull-main-poll”. @norkans7 We have checked the function "pull_results(cls, poll_id)" inside models.py from the polls app, we also reviewed the code on these sync tasks looking for any implementation problem but we couldn't track the source of the problem. We suspect that this issue is related to character encoding.

Do you guys have any suggestion to point related to where probably lays the source of this problem?, we are open to help fixing this issue.

See the pictures below:

While upper country levels still empty, when we enter inside state/district levels the ureporters data becomes available.

[matmsa27]

Hi @norkans7 , this issue is solved by this PR?

If not, can you help us to implement a fix and solve this problem?

Thanks a lot.
Regards.

[norkans7]

Sorry @periclesJ I had not seen this issue.

@matmsa27 Yes that PR will fix the issue.
You can push https://github.com/rapidpro/ureport/releases/tag/v1.1.139 and loop Poll.objects.filter(is_active=True) and on each poll call https://github.com/rapidpro/ureport/blob/master/ureport/polls/models.py#L274

Alternatively, you can run the task https://github.com/rapidpro/ureport/blob/master/ureport/polls/tasks.py#L239 however that will miss the poll that stopped syncing