diff --git a/plugins/pco/announcements.py b/plugins/pco/announcements.py
index d2f54dfd..3bd8f67d 100644
--- a/plugins/pco/announcements.py
+++ b/plugins/pco/announcements.py
@@ -1,6 +1,13 @@
 from will.plugin import WillPlugin
 from will.decorators import respond_to, periodic, hear, randomly, route, rendered_template, require_settings
-from plugins.pco import birthday, address, phone_numbers, checkins, msg_attachment, authenticate
+from plugins.pco import birthday, address, phone_numbers, checkins, msg_attachment, authenticate, pcoservices
+
+
+class SchedulePlugin(WillPlugin):
+    # @hear("announce")
+    def announce_banana(self, message, channel="general"):
+        self.say("announcing in: %s" % channel, channel=channel)
+        AnnouncementPlugin.banana(self, message, channel=channel)
 
 
 class AnnouncementPlugin(WillPlugin):
@@ -8,3 +15,12 @@ class AnnouncementPlugin(WillPlugin):
     # @periodic(second=0)  # every minute at 0 seconds
     def announcetime(self):
         self.say("Announcement!", channel="general")
+
+    # @hear("banana")
+    def banana(self, message, channel=None):
+        self.say("Bananaaaaa! %s" % channel, channel=channel)
+
+    # @hear("this channel")
+    def this_channel(self, message, channel=None):
+        self.say("This channel's name is %s" % self.message.data.channel.name, channel=channel)
+        self.say("This channel's id is %s" % self.message.data.channel.id, channel=channel)
diff --git a/plugins/pco/pcoservices.py b/plugins/pco/pcoservices.py
index aa4ba5f2..6fcbf5a1 100644
--- a/plugins/pco/pcoservices.py
+++ b/plugins/pco/pcoservices.py
@@ -49,7 +49,6 @@ def pco_song_lookup(self, message, pco_song):
             self.reply("Sorry I don't find " + song + "in services.")
         self.reply("", message=message, attachments=attachment)
 
-
 # Test your setup by running this file.
 # If you add functions in this file please add a test below.
 
diff --git a/will/backends/io_adapters/slack.py b/will/backends/io_adapters/slack.py
index 3dc40060..ac3aff9c 100644
--- a/will/backends/io_adapters/slack.py
+++ b/will/backends/io_adapters/slack.py
@@ -205,7 +205,8 @@ def handle_outgoing_event(self, event):
             event.data.is_direct and
             event.data.will_said_it is False
         ):
-            event.content = random.choice(UNSURE_REPLIES)
+            self.people  # get the object that contains bot's handle
+            event.content = random.choice(UNSURE_REPLIES) + " Try `@%s help`" % self.me.handle
             self.send_message(event)
 
     def handle_request(self, r, data):
diff --git a/will/plugins/help/help.py b/will/plugins/help/help.py
index 7333ebcf..5f716608 100644
--- a/will/plugins/help/help.py
+++ b/will/plugins/help/help.py
@@ -2,6 +2,15 @@
 from will.decorators import respond_to, periodic, hear, randomly, route, rendered_template, require_settings
 
 
+class PublicHelpPlugin(WillPlugin):
+
+    # If a user posts the single word `help` in chat, we'll help them.
+    @hear("help")
+    def public_help(self, message):
+        HelpPlugin.help(self, message, plugin=None)
+        self.say("And remember %s, I'll always respond when you message me directly!" % message.sender.first_name, color="yellow")
+
+
 class HelpPlugin(WillPlugin):
 
     @respond_to("^help(?: (?P<plugin>.*))?$")
diff --git a/will/utils.py b/will/utils.py
index 3c4ff668..5cde9307 100644
--- a/will/utils.py
+++ b/will/utils.py
@@ -4,9 +4,9 @@
 
 
 UNSURE_REPLIES = [
-    "Hmm.  I'm not sure what to say.)",
-    "I didn't understand that. Message me directly with the word *help* to see what I can do.",
-    "I heard you, but I'm not sure what to do. Direct message me *help* to see my commands.",
+    "Hmm.  I'm not sure what to say.",
+    "I didn't understand that.",
+    "I heard you, but I'm not sure what to do.",
     "I'm not sure what that means.",
 ]