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chilling-effects.md

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Chilling Effects

In consideration of the idea that come things can taint a company's culture, I wanted to experiment with building a list. In theory, this list would not get outdated, except maybe over very long periods of time.

I admit that what is 'chilling' to one demographic may not be to another, and we may get some semantics here.

  • corporate values posters
  • corporate values posters in the bathroom
  • feeling like one is being abused for the bottom line
  • 'good HR' as strongly independent of teams and practice groups in the force-norming of culture.;
  • “Let’s circle back” regularly punctuating sentences
  • Forced expectation of clapping with slides and similar. 'Clap culture'

HBR proposed a summary of the silent dysfunctions that these chilling effects emerge from

  • To avoid conflict and gain approval
  • To replace genuine inclusion
  • To show exaggerated deference to the chain of command
  • To motivate people instead of holding them accountable

which can embed overt dysfunctions

  • delayed Crisis activation
  • Choked innovation
  • Bleeding talent
  • Low-velocity decision making
  • Learned helplessness

along with remedies / a rubric

  • Clarify expectations, standards of performance, and meeting types
  • Publicly challenge the status quo you helped create
  • Provide air cover for candor
  • Confront performance problems immediately